Player
Policies
Valid NERO Membership
-
All players must have a valid membership in a NERO International chapter.
Click here to pay for your membership via PayPal! Each member, including
Staff, will receive a NERO Membership Card at the next event attended.
-
If this is your first time to NERO, you may play your first event
with a guest membership.
Mandatory Rulebook
Per National, all players must possess a current NERO Rulebook. You may
download the latest version of this book here.
Signed Medical and Legal Releases
On File
NERO Massachusetts Age Limits
|
Cancellation Policy for NERO Mass Event Registration
-
21 Days Notice:
Credit card charges other than
PayPal and checks are not deposited until (at most) three weeks prior to the
event. If you cancel prior to this time, your card will not be charged
and/or your check can be voided without penalty. People paying with PayPal will
receive credit via their PayPal account. -
14 Days Notice:
If you cancel at least fourteen
days prior to the event, you will receive full credit for it, either in the form
of a refund or a credit for a future event if the charge has gone through. -
7 Days Notice: If you cancel at least seven days
prior to the event, all effort will be made to fill your spot from any waiting
list for that event, in which case you will receive credit. If there is no
waiting list or if we are unable to pull someone from the wait list for any
reason, you may find a replacement on your own. (Note that you cannot substitute
someone for your event slot if we have a waiting list, so as to be fair to those
who preregistered and were put on the waiting list first.) If no replacement can
be found, you will receive goblin stamps, but will not receive a refund or
credit. -
Week-of Notice: If you cancel in the week prior
to the event, and there is a waiting list, we will attempt to find a replacement
given time, or if we are unable to do so, will allow you to find a replacement
if need be. If no replacement can be found, you will receive goblin stamps
equivalent to the base event blanket, but will not receive a refund or credit. You MUST let us know prior to the event in order to receive credit.
PLEASE NOTE: Due to some
unfortunate abuse of our prior policy of refunding in cases of emergency, we
regret that we can no longer make special exceptions for such situations, but
will make every attempt to find someone to take your spot, given proper notice.
Refunds will be in the form of event credits or repayment via the method paid
(cash will be repaid via a check from NERO Mass). In the event that NERO Mass
must cancel an event, you will receive a refund or event credit as you choose.
|