Player Policies

Valid NERO Membership

• All players must have a valid membership in a NERO International chapter. Click here to pay for your membership via PayPal! Each member, including Staff, will receive a NERO Membership Card at the next event attended.

• If this is your first time to NERO, you may play your first event with a guest membership.

Mandatory Rulebook

Per National, all players must possess a current NERO Rulebook. You may purchase a hard copy of this book from Amazon.com, or download an abbreviated version here.

Signed Medical and Legal Releases On File

• All players must fill out the NERO Massachusetts Legal Release/Consent Form and a NERO Massachusetts Medical History & Emergency Information Form before they may play the game. Please take a moment to print each one, fill them out, and bring them to the next NERO Massachusetts event you attend.

NERO Massachusetts Age Limits

• Players 18 and over may play after having signed the NERO Massachusetts Legal Release/Consent Form and NERO Massachusetts Medical History & Emergency Information Form.

• For players aged 14 and up, minors may play so long as an over-18 temporary guardian is on site at all times. Parents or legal guardians must fill out a NERO Massachusetts Legal Release/Consent Form for each adult who will be responsible for a given child, and both the temporary guardian and the minor must sign the release acknowledging the responsibility. The minor's medical release, completed and signed by their parents and/or legal guardians, must also be on file.

• Players aged 13 years and under may be on-site and/or play only as Pages (non-combat active player-characters) only with a parental/legal guardian signature on both the NERO Massachusetts Legal Release/Consent Form and NERO Massachusetts Medical History & Emergency Information Form, and the player must remain in the presence of a parent at all times. Players with small children on site may be asked to either tent or, where possible, pay an additional fee for a private room or cabin so as not to interfere with the game enjoyment of other players.

Membership Policy Effective January 1, 2004 

• To make record keeping more manageable and to make it easier to provide members with their membership cards, we have moved to a bi-annual update period. Memberships bought before June 30th of each year expire on December 31st of the year purchased. Memberships bought between July 1st and December 31st will expire on June 30th of the following year. Membership costs will be $20 with an email newsletter, or $30 with the newsletter via snail mail. We also allow new players a single trial event without the need to purchase a membership. Players will have to purchase the year's membership at their second event, whether PCing or NPCing.

Cancellation Policy for NERO Mass Event Registration

· 21 Days’ Notice: Credit card charges other than PayPal and checks are not deposited until (at most) three weeks prior to the event.  If you cancel prior to this time, your card will not be charged and/or your check can be voided without penalty. People paying with PayPal will receive credit via their PayPal account.

· 14 Days’ Notice: If you cancel at least fourteen days prior to the event, you will receive full credit for it, either in the form of a refund or a credit for a future event if the charge has gone through.

· 7 Days’ Notice: If you cancel at least seven days prior to the event, all effort will be made to fill your spot from any waiting list for that event, in which case you will receive credit. If there is no waiting list or if we are unable to pull someone from the wait list for any reason, you may find a replacement on your own. (Note that you cannot substitute someone for your event slot if we have a waiting list, so as to be fair to those who preregistered and were put on the waiting list first.) If no replacement can be found, you will receive goblin stamps, but will not receive a refund or credit.

· Week-of Notice: If you cancel in the week prior to the event, and there is a waiting list, we will attempt to find a replacement given time, or if we are unable to do so, will allow you to find a replacement if need be. If no replacement can be found, you will receive goblin stamps equivalent to the base event blanket, but will not receive a refund or credit. You MUST let us know prior to the event in order to receive credit. 

PLEASE NOTE: Due to some unfortunate abuse of our prior policy of refunding in cases of emergency, we regret that we can no longer make special exceptions for such situations, but will make every attempt to find someone to take your spot, given proper notice.

Refunds will be in the form of event credits or repayment via the method paid (cash will be repaid via a check from NERO Mass). In the event that NERO Mass must cancel an event, you will receive a refund or event credit as you choose.